Last updated: January 1, 2025
Cipher ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our institutional trading platform and services.
By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
We use the collected information for the following purposes:
We may share your information in the following circumstances:
We may share information with third-party service providers who perform services on our behalf, such as:
We may disclose information if required by law or in response to valid requests by public authorities, including:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We implement appropriate technical and organizational measures to protect your information, including:
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your information for as long as necessary to:
Specific retention periods vary based on the type of data and applicable regulations. Financial records are typically retained for 7 years in accordance with regulatory requirements.
Depending on your location, you may have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Access | Request a copy of your personal information |
| Correction | Request correction of inaccurate information |
| Deletion | Request deletion of your information (subject to legal requirements) |
| Portability | Receive your information in a structured, machine-readable format |
| Objection | Object to certain processing of your information |
| Restriction | Request restriction of processing in certain circumstances |
To exercise these rights, please contact us at enterprise@cipher.work
We use cookies and similar tracking technologies to:
You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including:
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information promptly.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
Your continued use of our Services after changes constitutes acceptance of the updated Privacy Policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Cipher Privacy Team
Email: enterprise@cipher.work
Website: cipher.work
For data protection inquiries, please include "Privacy Request" in the subject line.